
A call center is an office designed to deal with a large volume of customer requests, e.g. sales, support, complaints. Call centers become very popular in today’s global businesses.
There are many different types of call centers. Some of them provide information regarding technical issues or banking accounts, you may check details regarding your contracts or bills, but mostly call centers provide technical assistance and support for private...

Long distance travel is now a part of many employees’ life. In the past it was considered as a perk of the job, but today business travel relates more to headaches and exhaustion. Business travelers see nothing more than airports, hotels and offices.
Modern communications mean that the only time you are out of reach is during the flight. As long as you get to the hotel, you open your e-mails and start working. Business travels have...